UNSEEN’S PRIVACY POLICY AND TERMS & CONDITIONS

OUR COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices. This notice applies to all information collected or communicated to Unseen. Please note that this policy is subject to change.
This Privacy Policy describes the personal data collected or generated (processed) when you use Unseen’s websites (“Sites”). It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data, and how you can contact Unseen. This Privacy Policy describes how Unseen, 614 Main Ave, Fargo, ND 58103 (“Unseen,” “we,” or “us”) collects, uses, and shares your personal data/provided information.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

Unseen is responsible for the processing of your personal data; the use will depend on how you interact with Unseen’s Sites. Unseen is referred to as “Unseen”, “our”, “we”, or “us” in this privacy policy.

WHAT PERSONAL DATA DO WE COLLECT AND WHEN?

We collect personal and activity data, which may be linked. We ask you for certain personal data to provide you with the products or services you request. For example, when you donate online, request to receive communications, apply to intern, apply to volunteer, apply to freelance, apply for an available career position, or apply for partnership via our Sites.

This personal data includes, but is not limited to, your:

• Contact details including name, email, telephone number, and shipping, billing address.

• Personal details including relevant skills/training/education, time availability, t-shirt size, reference names and their contact information, title/role.

• Payment or credit card information, donated amount.

• Resume, website, portfolio.

• Reason for contacting Unseen and any other additional comments an individual may have.

We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system, and IP address. We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook. Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

LOCATION DATA

We may collect and share anonymous location data. To customize our service for you, we and our partners may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is collected anonymously in a form that does not personally identify you and is used only to provide and improve our service. We may obtain your consent on your first use of the service.

SMS SERVICE DATA

Data obtained from you in connection with our SMS service may include your cell phone number, your carrier's name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.

AGREEMENT TO RECEIVE TEXT MESSAGES

By providing your mobile number, you agree that Unseen may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals, and specials.

- You will receive up to 4 messages per month.

- You may unsubscribe at any time by texting the word STOP to 701-412-2168.

- You may receive a subsequent message confirming your opt-out request.

- For help, send the word HELP to 701-412-2168.

- Message and data rates may apply.

- United States Participating Carriers Include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOp, Cellcom, C Spire Wireless, Cricket, Virgin Mobile and others.

- T-Mobile is not liable for delayed or undelivered messages.

- You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.

- Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.

- By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.

If you have any questions please contact Unseen at (701) 261-3598.

Will I be charged for the text messages I receive? Though Unseen will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan

WHY AND HOW DO WE USE YOUR PERSONAL DATA?

Unseen collects and uses personal data only as necessary for the purposes listed below.

• To Process Applications: When you use our Sites, we will use your personal data to provide the requested product or service. For example, if you apply for partnership with Unseen, we will use the contact information you give us to communicate with you about partnership with Unseen. If you apply to freelance, volunteer, or intern with us, Unseen will use your provided information to review your portfolio, resume and/or skills to decide your application status. If you contact our info or partner gmail account, we will use information about you, such as your name and email, or your organization name to help you resolve a problem or question regarding your application.

• To Process Transactions through our Secure Online Donation Feature: If you donate monetarily via our Site, Unseen will use your provided payment information to complete the transaction. Unseen may also save your name, address, phone number, and email to follow up with a thank you letter, receipt for tax purposes, and ongoing communications for future donations. If you are an existing donor of Unseen (for example, if you have donated to us previously), we may use the contact details you provided to send you marketing communications about Unseen. These include, but are not limited to: event invites, campaign information, letters, and appeals (unless you have opted-out).

• To Operate, Improve and Maintain our Business, Products and Services: We use the personal data you provide to us to operate our business. For example, when you donate online, we use that information for accounting, audits and other internal functions. When you apply for partnership, freelancing, interning or volunteering, we may use personal data about how you use our products and services to enhance your experience with Unseen and to help us diagnose technical and service problems and administer our Sites.

• To Protect Our and Others' Rights, Property or Safety: We may also use your personal data about how you use our Sites to prevent or detect fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests, or applicable law.

• For General Research and Analysis Purposes: We use data about how our visitors use our Sites to understand viewer behavior or preferences. For example, we may use information about how visitors to our Sites search for and find information to better understand the best ways to organize and present the work that we do. We collect aggregate use information such as the number of hits per page, for internal and marketing use only; we do not provide your personal identifying information to the public.

• Other Purposes: We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.

SHARING OF YOUR PERSONAL DATA

Unseen shares your personal data with:

• Third party service providers processing personal data on Unseen’s behalf. For example, to process credit cards and payments, distribute emails, research and analysis, as well as administer certain marketing services and features. When using third party service providers we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data. (We would never sell your personal information).

• Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law;  defend ourselves against third party claims ; and assist in fraud prevention or investigation (e.g., counterfeiting).

• To any other third party where you have provided your consent.

We may share personally identifiable information (such as name, address, email, or phone) with trusted partners in order to provide you with relevant advertising, offers or services. No mobile information will be shared with third parties/affiliates for marketing and/or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

To the maximum extent permitted by law, under no circumstances shall Unseen, its officers, directors, employees, or affiliated organizations be liable for any direct, indirect, incidental, special, consequential, or punitive damages, such as, but not limited to, loss of revenue, loss of anticipated profits, goodwill, diminution of value, business interruption costs, or any other intangible losses arising out of damage from any security breach or any other security intrusion.

VENDORS AND ANALYTICS PROVIDERS

In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.

Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user.

AD TRACKING

Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity. You can opt out of this ad tracking.

SPECIAL SITUATIONS

To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law, to do so.

MANAGEMENT OF YOUR PERSONAL DATA

Retention of your personal data: 

We may keep data indefinitely. Your personal information will be retained for as long as is necessary to carry out the purposes set out in this Privacy Policy (unless a longer retention period is required by applicable law). For personal data related to any applications, we retain this to keep ongoing communications with the partner, freelancer, intern, or volunteer as necessary.

YOUR RIGHTS RELATING TO YOUR PERSONAL DATA

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law.

These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.

If you would like to request a copy of your personal data or exercise any of your other rights, please contact info@unseenguardians.org

OPTING OUT OF DIRECT MARKETING

You can opt-out of receiving Unseen’s marketing communications by emailing info@unseenguardians.org and specifying your request. You can also opt-out by modifying your email subscriptions by clicking on the unsubscribe link. Alternatively, you can contact us on our website by clicking here.

CHANGES TO OUR PRIVACY POLICY

Applicable law and our practices change over time. If we decide to update our Privacy Policy, we will post the changes on our Sites. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, and request your consent prior to implementing such changes. We strongly encourage you to read our Privacy Policy and keep yourself informed of our practices.

QUESTIONS AND FEEDBACK

We welcome questions, comments, and concerns about our Privacy Policy and privacy practices.

If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please contact us at  info@unseenguardians.org , info@weareunseen.org  or click here.

‍If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.